If we already have telehealth services in place, why would we need additional peer support?
It’s a great question- and one you might be considering. Telehealth services focus on providing psychiatry, crisis response, and counselling. But often we see students needing help in moments that fall between therapy appointments or don’t require professional intervention. That’s where we come in. Our peer support model reaches students earlier in their journey, offering a judgment-free space to share, connect, and build confidence whether or not they then need additional clinical care.
As a global leader in peer support, TalkCampus addresses these gaps by providing a preventive, scalable, and inclusive solution that complements telehealth services, while also being an effective stand-alone service in its own right. Our 24/7, peer-led support network provides students with continuous emotional support, promoting wellbeing and building resilience throughout their academic journey.
What Makes TalkCampus Different?
1. Reaching Students at Every Stage
Preventive support: A safe space for all students, across your entire population, to share the ups and downs of university or college life, whether they’re facing challenges or simply seeking connection.
Stigma-free access: An anonymous platform that encourages open sharing, reducing barriers to seeking help and promoting early engagement.
Community and belonging: Reduces loneliness by creating meaningful connections and offering students a sense of support.
2. Always Available, Inclusive Support
24/7 access: Available anytime to every student, ensuring support is there even outside telehealth service hours or during high-stress periods.
Global reach: Offers multilingual peer support across time zones, ensuring culturally relevant and relatable care for international and diverse student populations.
Support for marginalised groups: Creates a safe, inclusive space for underserved and minority students who may face barriers in traditional mental health systems.
3. Building a Risk Safety Net
Proactive risk monitoring: Real-time safeguarding identifies students at risk and alerts designated university staff as needed.
Support pathways: Guides students to appropriate crisis helplines or resources when required.
Embedded crisis support: Optional instant 24/7 access to a crisis helpline, staffed by qualified therapists for crisis intervention and safety planning.
4. Seamless Integration with Wellbeing and Telehealth Services
Between-session care: Supports students waiting for therapy, between appointments, or transitioning out of treatment, ensuring continuity of care.
Bridging services: Promotes help-seeking behavior and signposts students to telehealth platforms or campus resources when clinical care is required.
Cost-efficient scalability: Extends mental health support to more students without increasing staffing or resource burdens.
Partner with TalkCampus
Creating holistic, inclusive mental health strategies that address the diverse needs of students is essential for universities and colleges. For campuses without a telehealth solution- or those exploring whether they need a full-service package, we’re here to help.
In addition to our industry-leading peer support programs, we also offer professional counselling and free access to a crisis helpline, ensuring students have access to both peer-driven and clinical resources tailored to their unique needs. We’ve got flexible service options whether you’re looking to enhance an existing system or establish a comprehensive mental health service.
Learn more about how TalkCampus can strengthen your university or college’s mental health strategy- read about the power of peer here or speak to one of our team directly.